Privacy and cancellation Policy

BRIO HOTEL welcomes you to its website and looks forward to a meaningful interaction with you.
• BRIO HOTEL respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.
• BRIO HOTEL assures you that your personal information shall not be permitted to be used/disclosed, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
• BRIO HOTEL assures you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.
• In the course of its business BRIO HOTEL may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its subsidiaries and business associates as a general business practice.v • While BRIO HOTEL assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.
• If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact BRIOHOTEL at [email protected] .
• By accessing or using this website, you acquiesce to the privacy policy and agree to be bound by the terms and conditions of the website use.
• BRIO HOTEL reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly.
• In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, BRIO HOTEL will assume that you have no objections to the terms of this privacy policy.

Cancellation & Refund Policy

Individual Booking Cancellation Policy:
If you need to cancel your reservation, please let us know 7 days prior to your arrival date to avoid cancellation or no show charges which could include the room rate and applicable taxes for the entire stay. Bookings cancelled before 7 days are fully refundable. Cancellation between 7 days and 48 hrs of the booking date, 30% cancellation charges will be applicable. If booking cancelled within 48 hrs, full amount will be non-refundable.

Group Booking Cancellation Policy:
05 rooms or above will be treated as group booking. Group booking cancellation needs to be done 30days prior to arrival to avoid cancellation or no-show charges, which could include the room rate and applicable taxes, for the entire stay. Bookings cancelled before 15 days will be fully refundable. If cancellation done within 15 days of arrival, 50% cancellation charge will be applicable. Cancellation done within 7 days will be fully non-refundable. 50% advance need to be deposited for booking confirmation. Without an advance the booking will be treated as Tentative basis. Refund Policy: Refund process takes between 15 to 30 days.